Warranty
Offering a warranty, handling claims and serial numbers.
3 articlesHow do I offer a warranty?
Switch Warranty on and create a plan: how long it lasts and what it covers. Attach it to products or a collection; buyers are registered automatically on delivery.
How does a claim work?
The customer raises it from My warranties with proof. You move it along — approve, ask for more, repair, replace or refund — and each step emails them.
Can I track serial numbers?
Yes, under Serial numbers. A claim can be tied to the serial, so you know exactly which unit came back.
Didn't find it?
Write to hello@allidesk.com. A person replies, usually within one business day.